Terms of Service


Welcome to our website! We are delighted to have you here, and it’s important to us that you fully understand the terms and conditions that govern your use of this site. By accessing and utilizing this website, you are expressing your agreement to be bound by these terms and conditions. Let us introduce ourselves. This website is operated by Project Unknown, and when we refer to “we,” “us,” or “our,” we are talking about Project Unknown. Our main objective is to provide you with an exceptional online experience through this platform, and that includes making sure you have all the information you need. In order to access and use this site, it is crucial that you fully accept and comply with all the terms, conditions, policies, and notices stated here. These terms play a vital role as they establish the rules that govern your interaction with our website. At Project Unknown, we take your privacy seriously and are committed to safeguarding your personal information. You can find comprehensive details on how we collect, utilize, and protect your data in our Privacy Policy. We strongly encourage you to review this policy to gain a clear understanding of how your information is handled within our system. Our website is a valuable resource that not only provides important information but also offers a range of useful tools and services for you as a user. We strive to keep all the information on this site accurate and up to date. However, it’s important to note that we cannot guarantee the completeness or accuracy of the content, and we cannot be held responsible for any errors or omissions. As part of our commitment to continuous improvement, we may periodically update or modify these terms of service. It is your responsibility as a user to review them from time to time. By continuing to use our website, you acknowledge and agree to any changes that may have been made to the terms and conditions. We value your feedback and are always here to address any questions or concerns you may have about our terms of service. Don’t hesitate to reach out to us for assistance. Our aim is to ensure that your experience on our website is both enjoyable and fruitful. We sincerely appreciate your decision to choose Project Unknown as your trusted online resource!

Section 1 – Online Store Terms

By agreeing to these rules for using our services, you confirm that you are at least 21 years old. You must not use our products for any unlawful or unauthorized purpose, and while using our services, you must not violate any laws in your area (including, but not limited to, copyright laws).


We reserve the right to refuse service to any individual, irrespective of the circumstances, at our discretion. Your content, with the exception of credit card information, may be transmitted without encryption and may traverse various networks, potentially undergoing modifications to comply with the technical requirements of these networks. Rest assured, however, that your credit card details are consistently encrypted during transmission. Unauthorized reproduction, duplication, copying, selling, or exploitation of any aspect of the Service, including access via the associated website, without our written consent is strictly prohibited. The titles employed within this agreement serve only for convenience purposes and do not impose limitations or alterations to these Terms.

SECTION 3 – Accuracy, Completeness and Timeliness of Information

We hereby declare that we cannot be held liable in the event that any information provided on this website is found to be inaccurate, incomplete, or outdated. The content presented on this platform is intended solely for general informational purposes and should not be solely relied upon or used as the sole criteria for making decisions, without seeking additional, more reliable, comprehensive, and up-to-date sources of information. Any reliance placed upon the content on this website is done so at your own discretion and risk.

This website may contain specific historical information. Please note that historical information, by its nature, is not up-to-date and is solely provided for reference purposes. We retain the right to amend the content of this website at any given time; however, we are not obliged to update any information on our website. As a user, you acknowledge that it is your responsibility to monitor any changes to our website.


Prices for our products may change without prior notice. We have the authority to modify or terminate the Service, including any components or content, without any advance notification. Please be aware that we are not responsible for any consequences or liabilities resulting from the modification, price adjustment, suspension, or discontinuation of the Service, either to you or to any third-party.


Certain products or services may be exclusively available online through our website. These items may have limited quantities and are only eligible for return or exchange based on our Return Policy. We have endeavored to accurately showcase the colors and images of our products in-store; however, we cannot guarantee the accuracy of color displays on your computer monitor. While we reserve the right to limit the sales of our products or services to specific individuals, geographic regions, or jurisdictions, such restrictions will be assessed on a case-by-case basis. Moreover, we retain the right to impose quantity limitations on any products or services offered. Please note that all product descriptions and pricing are subject to change without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Kindly be aware that any offers for products or services made on this site are void where prohibited by law. We do not provide a warranty that the quality of any purchased products, services, information, or other materials will meet your expectations, nor can we guarantee that any errors in the Service will be corrected.


We maintain the right to reject any order you submit to us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders made by or associated with the same customer account, credit card, or billing and/or shipping address. If there is a change or cancellation to an order, we will attempt to inform you by reaching out to the email address and/or billing address/phone number provided at the time of purchase. We retain the authority to constrain or prohibit orders which, according to our sole judgment, appear to be placed by dealers, resellers, or distributors.
By proceeding with a purchase, you agree to provide accurate, complete, and up-to-date purchase and account information for all transactions conducted on our website. You also commit to promptly updating your account and other details, such as email address, credit card numbers, and expiration dates, to ensure smooth processing of transactions and effective communication with you.
For more detailed information, please refer to our Returns Policy.


We may grant you access to third-party tools, which are beyond our monitoring and control. It is important for you to understand that these tools are provided “as is” and “as available,” without any warranties, representations, or conditions, and without our endorsement. We do not assume any liability for your use of optional third-party tools. Your decision to use any optional tools offered on the site is entirely at your own risk and discretion. It is your responsibility to familiarize yourself with and agree to the terms provided by the relevant third-party provider(s). Additionally, we may introduce new services and/or features through the website in the future, including new tools and resources. These new features and/or services will also be subject to these Terms of Service.


Certain content, products, and services available through our Service may contain materials from third parties. Third-party links provided on this site may lead to websites that are not affiliated with us. We do not assume responsibility for assessing or evaluating the content or accuracy of these materials, and we do not provide any warranties or bear any liability for third-party materials, websites, or any other materials, products, or services offered by third parties. Any harm or damages arising from the purchase or use of goods, services, resources, content, or other transactions on third-party websites are not our responsibility. We highly recommend reviewing the policies and practices of these third parties carefully and ensuring a clear understanding of them before engaging in any transaction. If you have any complaints, claims, concerns, or questions regarding third-party products, kindly direct them to the respective third party.


If we request specific items from you (such as contest entries), or if you voluntarily send us creative ideas, suggestions, proposals, plans, or other materials, regardless of the method (online, email, postal mail, etc.), collectively referred to as “comments,” you agree that we have unrestricted rights to use them. We can edit, copy, publish, distribute, translate, and utilize them in any way we see fit. There is no obligation on our part to maintain confidentiality, provide compensation, or respond to these comments.
We reserve the right to monitor and moderate the posted content. If we determine that any content violates the law, is offensive, threatening, dishonest, malicious, indecent, or simply incorrect, we have the authority to modify or remove it without explanation.
By commenting, you assure us that you will respect the rights of others. This means that you will not use someone else’s work, such as their writing, name, or images, without permission. You also agree not to engage in harmful, rude, or inappropriate behavior, or take any actions that may harm the Service or associated websites. Furthermore, please refrain from impersonating others or spreading false information. We will not be held accountable for any misleading information you contribute. The responsibility lies solely with you. Additionally, please note that if someone else posts something outrageous in the comments, we bear no responsibility for their statements, just as we are not liable for anything you say.


Occasionally, there may be instances where information on our site or within the Service contains typographical errors, inaccuracies, or omissions that pertain to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. It is important to note that we maintain the right to rectify any errors, inaccuracies, or omissions, as well as modify or update information or cancel orders if any information within the Service or on any associated website happens to be inaccurate, regardless of when the inaccuracy is identified (including after you have submitted your order).

We assume no responsibility to revise, modify, or clarify information in the Service or on any associated website, including, but not limited to, pricing information, unless mandated by law. The absence of a specified update or refresh date within the Service or on any related website should not be interpreted as an indication that all information in the Service or on any related website has been altered or revised.


In addition to the other prohibitions stipulated in the Terms of Service, you are strictly forbidden from utilizing the site or its content for any unlawful purposes. Furthermore, you are prohibited from soliciting others to engage in or partake in any illicit activities. It is impermissible to contravene any international, federal, provincial, or state regulations, rules, laws, or local ordinances while using the site. Moreover, the infringement upon our intellectual property rights or the intellectual property rights of others is strictly forbidden. Engaging in behaviors such as harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability is strictly prohibited. Submitting false or misleading information is deemed unacceptable. Uploading or transmitting viruses or any other type of malicious code that may impair the functionality or operation of the Service or any related website, other websites, or the Internet is strictly forbidden. Collecting or tracking the personal information of others, engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping is strictly prohibited. Utilizing the site for any obscene or immoral purposes is deemed unacceptable. Lastly, interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet is strictly prohibited. We retain the right to terminate your usage of the Service or any related website should you violate any of these prohibited uses.


We cannot provide an absolute guarantee that our service will exhibit flawless performance or be entirely impervious to security breaches. The outcomes derived from utilizing our service may occasionally lack accuracy or reliability. We retain the liberty to discontinue or terminate the provision of our service at any given moment, without prior notification. Your utilization of the service inherently assumes personal responsibility, absolving us of any liability should any untoward incidents occur. The service, along with all accompanying products, is made available “as is,” without any explicit promises or assurances. We shall not be held accountable for any damages incurred, such as financial losses, data loss, or adverse consequences arising from your utilization of the service or any related products. This encompasses any errors, disruptions, or harm stemming from the service. Nevertheless, in jurisdictions where legal obligations cannot be waived, our accountability will be constrained to the maximum extent permitted by law.


By agreeing to this, you are taking on the responsibility to protect and defend Project Unknown, along with our associated companies and team members. This means that you will handle any claims or demands made by others if you violate our Terms of Service or any related documents, or if you violate any laws or infringe on someone else’s rights. This may include paying for any legal fees that arise.


If any rule in these Terms of Service is found to be against the law, invalid, or unable to be enforced, it can still be enforced to the greatest extent allowed by the law. The part that cannot be enforced will be separated from the rest of the Terms of Service, but this separation will not affect the validity and enforcement of the other rules that are still in place.


The responsibilities and debts that the parties have before the end date will continue even after the agreement ends.
These Terms of Service are in effect until you or we decide to end them. You can end these Terms of Service at any time by telling us that you no longer want to use our Services, or when you stop using our site.
If we believe that you have not followed any of these Terms of Service, we can also end this agreement at any time without telling you in advance, and you will still have to pay any money that you owe up until the date when the agreement ends. We might also deny you access to our Services (or parts of it).


Failure to exercise or enforce any right or provision mentioned in these Terms of Service does not mean giving up that right or provision.
These Terms of Service, along with any policies or operating rules we have posted on this site or regarding the Service, make up the entire agreement between you and us and govern your use of the Service. They replace any previous agreements, discussions, or proposals, whether spoken or written, between you and us (including previous versions of the Terms of Service).
If there is any confusion about the meaning of these Terms of Service, it should not be seen as the fault of the party that wrote them.


These Terms of Service, together with any additional agreements under which we offer you Services, will be subject to and interpreted under the laws of Horseshoe Bend, ID, 83629, United States.


You can see the most recent version of the Terms of Service anytime on this page. We have the right to update, change, or replace any part of the Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for any changes. If you continue to use our website or the Service after we post any changes to the Terms of Service, it means you accept those changes.


Questions regarding the Terms of Service should be directed to us via email at info@knowndistro.com.

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